Keystone Professional Services, LLC (KPS)

Our sister company KPS, provides a wide range of seasonal and year-round services such as Home & Office Cleaning, Landscape Maintenance, Snow & Ice Removal, Window Washing, Gutter Cleaning, Weatherization, Pressure Washing, and even Holiday Decorating on an annual contract basis. Service contracts are geared toward delivery of services and do not necessarily commit clients to a specific service or regimen of services. Rather, KPS clients may conveniently schedule services as they wish via telephone or web-form. With KPS standing behind the delivery and quality of all professional services, clients know that the job is done right, done on time, and is guaranteed by an organization with an higher level of accountability than the typical service provider. In fact, KPS maintains a $100,000 bond, Workers Compensation Insurance, and substantial Liability Insurance.

KPS manages service projects using a comprehensive web-based software that utilizes three levels of control and accountability. This platform is accessible from any computer or smart-phone which ensures that information is managed smoothly - even on the go. Most services are delivered through a comprehensive network of pre-qualified subcontractors but KPS facilitates Cleaning Services in-house as a matter of discretion and quality control. All KPS employees that clean homes and/or offices endure a thorough background check by a reputable third-party as well as extensive hands-on training from the KPS in-house cleaning expert..

cleaning services

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Please visit the Keystone Emergency Response Team to see what we are doing to support Oklahoma communities and how you can be involved.

 

 

 

 

Property Sentinel

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If you would like a Keystone Building & Restoration Team Member to inspect your property for damages or potential issues, please click the button below.

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Wind Damage

tornado

Tornados are one of the worst hazards that property owners can face. They manifest with little notice and their fierce winds, large hailstones, and flying debris rapidly damage or destroy the persons and property that stand in their way. In a matter of seconds, protective coverings such as roofing & siding materials or even framing members can be peeled away exposing valuable personal property or merchandise to water damage from the torrential rainfall that often follows. This rapid destruction presents a significant challenge when it comes to mitigating secondary damage to persons and property. Power outages and flash flooding can make it difficult to access a property in a timely manner. Adequate supply of tarpaulins & lumber as well as the ground transportation & labor to deliver and install them in a timely manner is rarely accessible. For this reason, property owners are well-advised to participate in the Property Sentinel program to be sure that someone is standing ready to assist in a timely manner should a Tornado's path cross their property. Immediate access to personnel to protect the property with tarpaulins and plywood can mean the difference between manageable structural repairs or the irreparable loss of contents and substantial structural restoration. Another key benefit of the Property Sentinel program is the evaluation of the property's protective structure and the determination as to whether constructing a "safe room" or tornado shelter is a wise investment before a tornado strikes. Also, if you or your family are displaced by a tornado, the Property Sentinel will allow you to immediately relocate to a temporary residence in a furnished executive suite without a mess of telephone calls to hotels and your insurance company.

hurricane Dean

For most property owners, hurricanes present no risk at all but for those who live along the Gulf of Mexico or Lower East Coast, hurricane danger is an annual threat that must be taken very seriously. Hurricanes can be as wide as 1000 miles in diameter and generate sustained winds of 200MPH or more. The widespread nature of a hurricane's high winds and storm surge can simultaneously damage hundreds or thousands of properties resulting in an extended "nightmare" for property owners and their communities. For most hurricane victims, normalcy becomes a thing of the past as life is"put on hold" for months or even years in order to address the challenges associated with their loss. Compounding the problem is the historical fact that insurance companies tend to fight to demonstrate that 'Storm Surge' or surface water was the Proximate Cause of the loss rather than the hurricane's high winds. In fact, litigation resulting from hurricane damage far exceeds all other perils combined. Whether damage to one's property is major or minor, the demand for building materials and laborers can slow recovery to a crawl. Property owners can lose their life's savings and even the most financially sound or established businesses can close their doors never to re-open. Just as with fires and tornados, proper planning before experiencing a hurricane is the wisest thing that a property owner can do. Unfortunately, taking the time to properly identify what insurance coverage is available as well as evaluating one's exposure to loss is often not prioritized as highly as it should be. Hurricane Katrina was a "wake up call" for many property owners but in our experience, most property owners do not know where to start. For this reason, we are providing content on this page to help property owners understand the reasons that a policy with the National Flood Insurance Program (NFIP) is generally a good idea. This information is not to be construed as legal advice and is posted for informational purposes only:

According to Eric D. Gerst, author of VULTURE CULTURE; DIRTY DEALS, UNPAID CLAIMS, AND THE COMING COLLAPSE OF THE INSURANCE INDUSTRY, in the aftermath of Hurricane Katrina, billions of dollars in homeowners and business insurance claims were denied by insurance carriers under a "gotcha clause" in their insurance policy stating that they had coverage for hurricane winds but NO COVERAGE if both "wind and water" damaged their property. In other words, pass off the liability to the NFIP (for those that have flood insurance) and leave everyone else hanging. The deception was so overt that the Mississippi Attorney General sued the insurers on behalf of the citizens of Mississippi to recover $2 Billion. Gerst writes:

 

The anti-concurrent causation clause, as the wind and water clause is known in the insurance industry, is one of those insurance clauses that is hardly ever noticed by the consumer, and, if noticed, is often not understood. As a result, in addition to the normal skirmishes between claimant and insurer as to the valuation of claims, the wind versus water issue added a major new dimension when its implementation resulted in massive denials, outrage among policyholders, and at least one insensitive comment by an industry representative (Jeffry Kline Gilbert of Nationwide) who advised the public to "read your policy."

Insurance industry representatives argue that without the anti-concurrent causation language, insurers could not limit their liability and would be subject to pressure to pay claims that they normally would not pay. The clause, they say, tries to make the policy clear. Policyholders argue that the clause is a perfect example of a"gotcha" provision, with its legalistic language that slips by the consumer and that the insurer does not explain. in effect, policyholders argue, the clauses eliminate the very coverage that insurers appear to be promising when they sell the policies.

 

"Hurricane", (for many property owners), should be pronounced "flood". Flood, in general, is considered to be a naturally occurring accumulation of water within a geographic proximity of approximately 2.5 acres or more of land. It is fairly well-known that Flood is not covered by homeowners insurance policies. The reason for this is that Floods are very common and usually affect large areas of land at one time. A large flood can generate a very large number of claims all at once, putting tremendous pressure on the bottom line of any insurance company - especially one that may already be over-exposed. In fact, insurance companies' refusal to cover flooding is the very reason that the NFIP exists!

According to the Federal Emergency Management Agency (FEMA), 25-30% of all flood insurance claims come from low-to-moderate risk areas. Unfortunately, a large percentage of property owners in low-to-moderate risk areas do not have Flood insurance (even though it is fairly inexpensive coverage). It is apparent that insurance companies have gone out of their way to make sure that policy holders understand that the burden of conventional flooding is not a liability they are willing to accept. Accordingly, property owners desperately need to understand what their insurance premiums are and are not paying for. The following excerpt is taken from Andrew Wallingford's book, The Claim Game:

 

There's a saying in insurance about water damage and whether or not it's covered: "Once water touches the ground, it's out of bounds," meaning if water enters a house or dwelling extension from ground level or below, it's not covered. the vast majority of exclusions I've dealt with over the years were from water damage. This includes flood, surface water, tidal water, waves, overflow of a body of water or spray from any of these, whether driven by wind or not. The words in bold are important because wind-driven water means that , according to insurers, surface water is still the root cause - without the water, the wind could not have blown the water and caused the damage. Once the water is on the ground, no matter how it damages a home or other structure, it is not covered. Water damage also includes water that enters a dwelling through the drain or sewer line or pushes up through a sump pump or any type of system that is supposed to drain the water from or around the foundation; and water that seeps from below the ground's surface. Water damage is one of the instances where the exclusions override most covered types of losses. For example, if lightning damages a sump pump and causes it to fail and water enters the basement though the sump pump hole (known as the crock) the resulting structural damages would be excluded. What would be covered is the lightning damage to the sump pump itself.

 

For this reason, ALL property owners should strongly consider flood coverage through the NFIP regardless of whether your property is located on high ground or not. In 2006, marble-sized hail and then a 4" downpour of rain flooded a beautiful custom home on Aubrey Butte in Bend, Oregon. The home was 3,900 feet above sea level but this "perfect storm" presented a unique challenge for the insurance adjuster (who denied the insurance claim). The small hailstones clogged a curb side storm drain a small distance uphill from the driveway. The storm water came rushing down the steep street, swept over the clogged drain, and then ran down the driveway into the garage of the custom home. The adjuster argued that the damage was from flooding by water on the ground so there was no coverage. The homeowner argued that without the hailstorm first clogging the drain, the water could not have created the flooding. It was a very bad situation for the homeowner. After all, who would have anticipated that Flood was a danger to a home on the side of a butte? The answer, of course, is that a competent builder, engineer or property inspector would have. After all, it could just have easily been winter ice that clogged up that drain prior to a heavy rain. The driveway SHOULD have had a French drain in the driveway and the garage floor SHOULD have been elevated. The homeowner SHOULD have had flood insurance. With his insurance claim denied, the homeowner's only option was to file a lawsuit against the builder of the home. From Keystone's perspective, this type of scenario is just one more great reason for property owners to take advantage of the Keystone Property Sentinel program.

Click HERE if you would like more information about the National Flood Insurance Program.

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